Financial Privacy Notice
Last Updated: September 1, 2024
At Custom MTG Inc., doing business as Custom Mortgage and Real Estate (“CMRE,” “Company,” “we,” “us,” or “our”), protecting your personal and financial information is of utmost importance. This Financial Privacy Notice explains how we collect, share, and protect your personal information. Please read it carefully to understand our practices.
FACTS
What does Custom MTG Inc. DBA Custom Mortgage and Real Estate (CMRE) do with your personal information?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to inform you how we collect, share, and protect your personal information. This notice will help you understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and income
- Account balances and payment history
- Credit history and credit scores
- Employment information and asset details
When you are no longer our customer, we continue to share your information as described in this notice.
How?
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons CMRE chooses to share; and whether you can limit this sharing.
Reasons We Can Share Your Personal Information
| Reasons we can share your personal information | Does CMRE share? | Can you limit this sharing? |
|---|---|---|
| For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
| For our marketing purposes—to offer our products and services to you | Yes | No |
| For joint marketing with other financial companies | Yes | No |
| For our affiliates’ everyday business purposes—information about your transactions and experiences | Yes | No |
| For our affiliates’ everyday business purposes—information about your creditworthiness | Yes | Yes |
| For our affiliates to market to you | Yes | Yes |
| For non-affiliates to market to you | No | We don’t share |
To Limit Our Sharing
If you want to limit our sharing of your personal information:
- Call us at: 877-976-5669
- Email us at: [email protected]
- Mail the form below
Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we may continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions?
Call 877-976-5669 or visit our website at www.custommortgageinc.com
Who We Are
Who is providing this notice?
Custom MTG Inc. DBA Custom Mortgage and Real Estate (CMRE)
What We Do
How does CMRE protect my personal information?
To protect your personal information from unauthorized access and use, we employ security measures that comply with federal law. These measures include computer safeguards, secured files, and secured buildings.
How does CMRE collect my personal information?
We collect your personal information, for example, when you:
- Apply for a loan or provide account information
- Give us your income details or employment history
- Provide contact information or show your government-issued ID
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
- Sharing for affiliates’ everyday business purposes—information about your creditworthiness
- Affiliates using your information to market to you
- Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include companies with a common corporate identity, such as subsidiaries and joint ventures.
Non-Affiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- CMRE does not share with non-affiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include mortgage lenders, insurance companies, and other financial service providers.
Other Important Information
California Residents
Under California law, we will not share information we collect about you with non-affiliated third parties, except as permitted by law, such as to process your transactions or maintain your account. We will also limit the sharing of information about you with our affiliates to the extent required by California law.
Vermont Residents
Under Vermont law, we will not share information we collect about you with non-affiliated third parties, except as permitted by law. We will not share information about your creditworthiness with our affiliates except with your authorization.
Mail-In Form
If you have a joint account, your choice(s) will apply to everyone on your account unless you mark below.
[ ] Apply my choices only to me
Mark any/all you want to limit:
[ ] Do not share information about my creditworthiness with your affiliates for their everyday business purposes.
[ ] Do not allow your affiliates to use my personal information to market to me.
Name: __________________________________
Address: ________________________________
City, State, ZIP: __________________________
Account or Loan Number: __________________
Mail to:
Custom MTG Inc. DBA Custom Mortgage and Real Estate (CMRE)
Attn: Privacy Officer
16501 Ventura Blvd, STE 400
Encino, CA 91436
How to Contact Us Regarding Privacy
If you have any questions or concerns about our privacy practices, please contact us at:
Phone: 877-976-5669
Email: [email protected]
Address:
Custom MTG Inc. DBA Custom Mortgage and Real Estate (CMRE)
Attn: Privacy Officer
16501 Ventura Blvd, STE 400
Encino, CA 91436
Effective Date: January 1st, 2024
