Financial Privacy Notice

Last Updated: February 15, 2026

Our Commitment to Your Financial Privacy

Custom Mtg Inc (NMLS #1556995) ("CMRE," "we," "us") is committed to protecting the privacy and confidentiality of your nonpublic personal financial information ("NPI") as required by the Gramm-Leach-Bliley Act (GLBA) and applicable state privacy laws. This notice explains how we collect, use, and safeguard your financial information.

Categories of Financial Information We Collect

We collect nonpublic personal information about you from the following sources:

  • Information you provide on applications — name, address, Social Security number, income, assets, debts, and employment information
  • Information from your transactions with us — loan balances, payment history, and account activity
  • Information from consumer reporting agencies — credit scores, credit history, and public record information
  • Information from third-party verifications — employment verification, tax returns (via IRS), and bank statement verification

How We Share Your Information

We may disclose your nonpublic personal information to the following types of third parties:

Permitted Disclosures (No Opt-Out Required)

  • To service providers who assist us in processing, underwriting, closing, or servicing your loan (e.g., appraisers, title companies, credit agencies)
  • To government agencies, regulators, or law enforcement as required by law
  • To secondary market investors or entities purchasing or securitizing your loan
  • To protect against fraud or unauthorized transactions

We Do NOT

  • Sell your personal information to unaffiliated third parties for their marketing purposes
  • Share your information with non-affiliated companies for their own marketing without your explicit consent
  • Share text messaging opt-in data or consent with any third parties for marketing or promotional purposes

Your Choices & Rights

You have the right to:

  • Opt out of certain information sharing with non-affiliated third parties by contacting us
  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal and regulatory retention requirements

To exercise any of these rights, contact us at info@c-mtg.com or call 877.976.5669.

How We Protect Your Information

We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your nonpublic personal information. These include:

  • Encrypted data transmission and storage
  • Restricted access to employee systems based on job function
  • Regular security audits and employee training programs
  • Secure disposal of customer records and information

Changes to This Notice

We reserve the right to modify this Financial Privacy Notice at any time. If we make material changes, we will provide notice as required by applicable law. Continued use of our services after any modification constitutes your acceptance of the updated notice.

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