Email Policy

This email policy outlines the rules and guidelines for using Custom MTG Inc.’s email system. It ensures that email communication is conducted appropriately, securely, and professionally to protect our company’s data, reputation, and operational efficiency.

Scope

This policy applies to all employees, independent contractors, and any other partners provided with a Custom MTG Inc. email address.

Email Usage Guidelines

• Business Use: Custom MTG Inc. email accounts should primarily be used for business-related purposes. Personal use should be limited and should not interfere with work responsibilities.
• Professionalism: All emails should be written professionally, avoiding inappropriate language and maintaining a respectful tone.
• Appropriate Content: Emails must not contain offensive, discriminatory, or harassing content.

Email Ownership and Privacy

• Company Property: All emails sent, received, created, or stored on Custom MTG Inc.’s email system are the company’s property. Custom MTG Inc. reserves the right to monitor and access employee emails as needed for security and operational purposes.
• Privacy Expectations: Employees should not expect privacy for emails sent using Custom MTG Inc.’s email system.

Email Security

• Password Protection: Employees must use strong passwords and change them regularly. Passwords should not be shared.
• Phishing and Malware: Employees should be trained to identify and avoid phishing attempts and malware. Suspicious emails should be reported immediately.
• Encryption: Sensitive information should be encrypted when sent via email.

Email Retention and Archiving

• Retention Policy: Emails should be retained according to Custom MTG Inc.’s retention policy, which complies with legal and regulatory requirements. Emails no longer needed should be deleted to save storage and ensure data protection.

Inappropriate Use

• Prohibited Activities: The use of company email for illegal activities, harassment, or sharing confidential information is strictly prohibited. Unauthorized marketing or solicitation emails are also not allowed.

Personal Use

• Limited Personal Use: While the primary use of company email is for business purposes, limited personal use is permitted as long as it does not interfere with work duties or violate company policies.

Consequences of Policy Violation

• Disciplinary Action: Violations of this email policy may result in disciplinary action, including termination of employment.

Policy Awareness

• Employee Training: Employees will be trained on this policy during onboarding and regularly updated on any changes. Regular reminders and updates will be provided to ensure compliance.

By adhering to this email policy, Custom MTG Inc. aims to maintain a secure, professional, and efficient communication environment.
COMPLAINTS

Any email or mobile messaging complaints should be directed to the Client Relations Team at
877.976.5669 or [email protected]